RETURNS & EXCHANGES

If you are not satisfied with the size, color or cut, you can exchange/return the swimwear and clothes within 14 days after reception.  Swimwear and clothes are carefully checked before shipping, however if you inadvertently received an incorrect or defective product, please do inform us as soon as possible.

RETURN

 

Shipping address for returns and exchanges:

Fammilky s.r.o.

Smetanova 5

737 01 Český Těšín

Czech Republic

The items will be reviewed and the amount will be refunded to you by bank transfer. If you have paid using a foreign currency you will be refunded of the amount using XE.com conversion rate at the time of the request.

If the items are damaged, they will be returned to your address, and you won’t be elligible for a refund/exchange.

The swimwear and clothes must be sent back securely wrapped (we recommend using bubble envelope) with the original GETITBABE label(s) and hygienic sticker. Swimwear and clothes must have never been washed or worn and shouldn’t be damaged.

To be elligible for refund/exchange, the swimwear must not be used in any way. When testing, you should observe basic hygienic requirements, preferably through underwear. If it fails to comply with the established health conditions, you won’t be elligble for a refund as per the Directive 97/7/ES on the protection of the consumer in the case of distance contracts.